Meet the Team

Gillian Rolfe
Managing Director
Gillian founded KMSS Ltd in 1997 having previously worked as the assistant fundholding manager at her local GP surgery. Using these skills, she has grown and developed her business to where it is today, over 20 years later.

Martin Rolfe
Company director
Martin was a police officer for 30 years, and has used his acquired analytical and investigative skills to help grow KMSS as well as providing a proofreading service.

Jo Mason
hEAD OF Finance
Jo has worked for KMSS since 2015 and has been qualified as an MAAT since 2003. She has extensive knowledge of insurance company fee schedules and limitations. She is an expert at dealing with accounting queries and credit control.
Lesley Hickman
Office Manager & medical personal assistant
Lesley joined our Team in January 2021 after managing the outpatient department in a local private hospital for 5 years. She has now decided to change direction and work with the private consultants directly along with managing our team of medical secretaries.

Zoe Turner
medical secretary
Zoe has worked for KMSS for just over 6 years and her work involves supporting consultants in running their private practices. She enjoys the fast pace of the private sector and the interaction with consultants, patients and hospitals.

Lian Yarlett
Medical Secretary
Lian is a trained and experienced medical secretary who is current home based. She is very dedicated and has excellent relationships with the consultants that she manages.
Lian also works closely with Ataxia-Telangiectasia Society and balance her work with being a mum of four children.
Megan Barker
Junior Medical Secretary
Megan has recently completed her first stage AMSPAR qualification and after gaining experience working in the private sector hospitals she joined our team in 2021 to persue a career as a medical secretary.
Our Testimonials
Jo has worked for KMSS since 2015 and has been qualified as an MAAT since 2003. She has extensive knowledge of insurance company fee schedules and limitations. She is an expert at dealing with accounting queries and credit control.