For a practice to grow and develop there needs to be a strong focus on business development and marketing. This is as important for an established practice as it is for a new one to ensure long term success and growth.
The patient journey
All aspects of the patient journey must be managed, from answering phone calls in a reliable manner through to booking appointments, transcription and communicating results, booking surgery, invoicing and credit control.
Patient Data Systems
Your practice system must be kept under regular review to ensure it continues to comply with updating legislation and data protection requirements whilst keeping patient data and communications secure.
We manage your appointments and calendar; from hospital clinics to birthdays and other personal appointments, we’ve got it covered!
KMSS Ltd was founded in 1997 by Gillian Rolfe and continues to grow year on year. We offer a full, tailored medical secretarial and practice management service to include all aspects of administration and accountancy for consultants, with every aspect of their private practice covered thus “Simplifying Private Practice“. The hard work and dedication of the office team means that the business continues to thrive and we now provide both an office based and virtual PA service to consultants nationwide. Our team are energetic and motivated, taking pride in their roles providing full time support to our consultants. In addition to our medical secretaries, we also have an accounts department to ensure that invoicing and credit control are managed effectively to maximise income for consultants.
Provision of a virtual office or traditional secretarial service to provide an efficient point of contact for your patients.
Designated PA managing your practice: arranging clinic slots and appointments, invoicing and pre-authorization for procedures with insurance companies.
Clinic typing undertaken in a timely fashion, allowing correspondence to be dealt with effectively, medico legal report typing and proofreading.
Integration with Healthcode for accurate and timely electronic invoicing as well as regular credit control processes in place to ensure effective cash flow.