Kent Medical Secretarial Services Ltd
Services
Business Development
For a practice to grow and develop there needs to be a strong focus on business development and marketing. This is as important for an established practice as it is for a new one to ensure long term success and growth.
Patient Journey
All aspects of the patient journey must be managed, from answering phone calls in a reliable manner through to booking appointments, transcription and communicating results, booking surgery, invoicing and credit control.
Patient Data Systems
Your practice system must be kept under regular review to ensure it continues to comply with updating legislation and data protection requirements whilst keeping patient data and communications secure.
Time Management
We manage your appointments and calendar; from hospital clinics to birthdays and other personal appointments, we’ve got it covered!
About Us
Building long-term partnerships driven by your objectives.
KMSS Ltd was founded in 1997 by Gillian Rolfe and continues to grow year on year. We offer a full medical secretarial and practice management service to include all aspects of administration and accountancy for consultants. We aim to provide excellent support thus “Simplifying Private Practice“.
The hard work and dedication of the office team means that the business continues to thrive and we now provide both an office based and virtual PA service to consultants nationwide. Our energetic team are motivated, taking pride in their roles providing full time support to our consultants.
In addition to our medical secretaries, we also have a dedicated accounts department ensuring that invoicing and credit control are managed effectively to maximise income for consultants.
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Frontline Communications
Provision of a virtual office or traditional secretarial service to provide an efficient point of contact for your patients.
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Practice Management
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Secretarial Support
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Billing and Collection
Recommendations
Gillian's company has provided medical secretarial services to my company for 10 years. During this period she has helped my Business thrive. Her team are effective and efficient and supportive of my patients. I would highly recommend her services.
Gillian and her team provide a highly professional and responsive secretarial, billing and business development service for our thriving business. She is highly knowledgeable and has extensive commercial experience, particularly, but not confined to, clinical practice management. She seeks to learn about the practice and apply unique and specific insights and skills to provide efficiencies and strategies for business development. I strongly and unreservedly recommend her and Kent Medical Secretarial.
Gillian and her team provide a wonderful service and she hGillian and her team provide a wonderful service and she has been instrumental in the streamlining and growth of my practice. Highly recommended.as been instrumental in the streamlining and growth of my practice. Highly recommended.
Job done even before you think about…this is Gillian ! The right person in the right job. Intelligent, efficient, with a wide range of knowledge in the field… a creative problem solver with a meticulous attention to detail. She always appears with a high standard professional attitude, but also with a sensitivity and concern for others. She handles cases with responsibility and drives her team with outstanding leadership abilities. She is completely loyal and trustworthy following tasks through to completion. Without a question, someone should be lucky working with Gillian!
Key Consultants
Join our team of consultants and therapists today!
Dr Adrian Barnardo
Consultant Gastroenterologist
- KIMS Hospital, Maidstone
- Spire Alexandra Hospital, Walderslade
- Benenden Hospital, Kent
- NHS base: Maidstone & Tunbridge
- Wells NHS Trust (NHS practice)
Mr Christopher Lee
Consultant Gynaecologist
- The Sloane Hospital, Beckenham (Circle Health Group)
- Chelsfield Park Hospital, Orpington
- NHS base: King’s College Hospital / Princess Royal University Hospital
Professor Ben Miranda
Consultant Plastic, Cosmetic & Hand Surgeon
- London – 84 Harley Street,
- Wellington Hospital, Chase Lodge Hospital
- Essex – FACEmed, Southend & Chelmsford
- Spire Wellesley Hospital & Spire Bushey Hospital
- Cadogan Clinic, London
- Circle Health, Hendon Hospital
Mr Greg O’Toole
Consultant Plastic & Reconstructive Surgeon (Ear Surgery)
- 152 Harley Street, Royal Free Hospital PPU
- NHS base: Royal Free Hospital, London
Enquiries
